Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Contact Us
- Payment, Pricing & Promotions
- We offer a 60-Day Low Price Guarantee. If the item you purchase goes on sale somewhere else, even after your order, just call us back within 60 days and we'll refund you the difference, plus ten percent. That's an amazing deal! If you see a lower price before placing an order, call us and request a Price Match. We'll offer you a lower price equal to the difference, plus ten percent. Certain restrictions apply on some brands.
- Shipping & Delivery
- We offer free shipping on orders of $25 or more. Free shipping is available for all 50 states and Puerto Rico. Items that require freight truck shipment are excluded from this offer. We ship fast! Most orders ship the same business day and almost all orders ship within 24 hours. Average delivery time is 2 to 5 business days for standard shipping. We store our inventory in multiple warehouses across the country so that we can ship to you from the closest warehouse for faster delivery. We ship using multiple carriers with an advanced routing system to choose the fastest shipping method for your order. You will receive a tracking number when your order ships that you can use to track your shipment progress online. We also offer upgraded shipping for Second Day and Next Day delivery if you are in a hurry. Expedited orders should be placed by 12pm PST for same-day shipment.
- Privacy & Security
- Your information is never sold or given to other companies. We are committed to the security of your data. Your information is stored securely and safely on our server.
- Returns & Replacements
- We offer a 60-Day Satisfaction Guarantee. You may return your order within 60 days for a full refund of your purchase price, with no restocking fee. That's the best guarantee around! Certain items are excluded due to health & safety reasons.
- Ordering
- We are available for you however you want to order: on the telephone or on the internet. Your order will be processed quickly and professionally by our trained specialists.
- Viewing Orders
- You will receive an e-mail shipment confirmation with your order tracking information. You can also log in to your account on our website to track your order or contact us by phone.
- Contact Us
- We are open 7am to 4pm PST. Contact us by phone at 1-(888)-238-3248. You can also e-mail us at sales [at] streamlineaudiovideo.com, fax us at 1-(877)-240-6724, or visit us at 222 Fairview Ave N, Seattle, WA 98109.